Andrew Lathrop

Summary

Product Manager with ~3 years in the PM seat and 8+ years in product and project leadership on the same SaaS data platform. One of the first 4-5 people on the FastField team — saw it through startup, profitability, and the 2023 acquisition by Quickbase. Joined as a support engineer in 2014, grew through every role on the same product, and continue as PM at Quickbase post-acquisition. Helped scale FastField — a true PLG product — from $0 to $20M+ ARR and ~20 to ~7,500 customers by listening to customers and shipping what they needed. Took an active role in SOC 2 / HIPAA / GDPR compliance (questionnaires, day-to-day standards, reaudits, evidence collection), and partnered with engineering on the Azure-based scale-out of the transactional backend. AI-native PM who ships software using Claude daily.

Key Achievements

• One of the first 4-5 at FastField. Helped take a customer-obsessed, product-led-growth (PLG) SaaS data platform from $0 to $20M+ ARR and ~20 to ~7,500 customers, through acquisition by Quickbase in 2023.
• Shipped across every layer of FastField's multi-tenant SaaS data platform — mobile capture (often offline), backend storage, the Global Workflow rules engine, and downstream integrations to 10+ systems (Salesforce, Power BI, SQL Server, Amazon S3, SharePoint, OneDrive, Dropbox, Google Drive, Webhooks, Quickbase).
• Partnered with engineering to scale and harden the transactional backend — drove the move from synchronous Azure QueueWatcher services to async Azure Functions with elastic workers, retry, structured logging, and alerting. Sustained reliability and throughput through ~350× customer growth.
• Active role in FastField's SOC 2, HIPAA, and GDPR compliance — fielded due-diligence and security questionnaires, helped uphold standards day-to-day, supported recurring reaudits with evidence collection.
• AI-native PM. Introduced Claude / Anthropic tooling into FastField's development lifecycle and built the team's AI-native engineering practice. Ship working software with Claude daily.

Core Skills

• Product & Delivery: Product Management · Product-Led Growth (PLG) · Voice of Customer · Agile / Scrum · Scrum Master · Release Management · SAFe · Project Management · Quality Assurance · Roadmapping
• Compliance & Security: SOC 2 · HIPAA · GDPR · Data Governance · Privacy Reviews · Security Questionnaires · Vendor Due Diligence
• AI / LLM: Claude / Anthropic SDK · AI-assisted development · AI in dev lifecycle · Prompt design · On-device ML (WhisperKit, CoreML)
• Languages: TypeScript · JavaScript · Swift · SQL · HTML / CSS
• Frontend: React · Next.js · Tailwind CSS · SwiftUI · Framer Motion
• Backend & Data: Node.js · Express · PostgreSQL · SQLite · REST APIs · JWT Auth · Elasticsearch
• Mobile & Native: iOS · macOS · SwiftData · CloudKit · AVAudioEngine · On-device ML (WhisperKit, CoreML)
• Cloud & Infra: Microsoft Azure · Azure Functions · Azure Queues / Service Bus · SQL Azure · Azure Application Insights · Amazon S3 · Railway · Cloudflare (DNS, for SaaS) · Docker · Power BI · SendGrid · Resend · Anthropic SDK
• PM Tools: JIRA · Trello · Pivotal Tracker · Zendesk · Postman · SharePoint
• Hardware & Systems: Hardware Diagnostics · Hardware Installation · Network Installation · macOS · Technical Support
• Beyond the keyboard: Public Speaking · Coaching & Mentoring · Strategic Planning · Fusion 360 · 3D Modeling · 3D Printing · Graphic Design

Experience

1. Product Manager — Quickbase (FastField)

   Jun 2023 — Present · Remote
   • Continue as PM on FastField post-Quickbase acquisition (2023). Own a product area; partner with engineering, design, and customer success from discovery through release.
   • Drive the roadmap end-to-end: requirements, backlog, sprint planning, and stakeholder alignment around outcomes.
   • Continue Scrum Master and Release Manager responsibilities — running 2-week sprints and shipping clean builds on a predictable cadence.
   • Validate launches with Azure, Power BI, and Application Insights data; feed real usage insights back into the roadmap.

2. IT Project Manager — FastField (Merge Mobile, Inc.)

   Sep 2014 — Jun 2023 · San Clemente, CA · Hybrid
   • One of the first 4-5 at FastField. Joined as Technical Support Engineer in 2014; grew through Support Mgr → Product Dev Mgr → IT Project Mgr → Product Manager / Scrum Master / Release Manager — all on the same product, through profitability and acquisition by Quickbase.
   • Shipped across every layer of the multi-tenant SaaS data platform: ingestion (mobile, often offline), storage, the Global Workflow rules engine, and integrations to Salesforce, SQL Server, Power BI, S3, SharePoint, OneDrive, Dropbox, Google Drive, Webhooks, and Quickbase.
   • Partnered with engineering to scale & harden Submissions/Workflow processing — moved from synchronous Azure QueueWatcher services to async Azure Functions (queue → elastic workers, retry, logging, alerting), unlocking throughput and concurrent transaction capacity through ~350× customer growth.
   • Built and led FastField's custom forms service — a paid offering with a real revenue line; hired and managed the build team end-to-end. Played a significant role in the 2023 Quickbase acquisition (due diligence, discovery, architecture walkthroughs).
   • Held Scrum Master and Release Manager responsibilities from the start of my Project Management role through the rest of my tenure — 2-week sprint cadence, 8+ years of agile delivery. Active role in SOC 2 / HIPAA / GDPR compliance and introduced Claude / Anthropic into the dev lifecycle.

3. Earlier

   • Assistant Manager — District Training Specialist — Panera Bread2009 — 2014
   • IT — Intelligence Agent — Best BuyAug 2010 — Oct 2011
   • IT Technician — Erickson-Hall Construction Company2007 — 2009

Selected Work

• Customer-led product, customer-led growth — FastField · Product · Philosophy

  FastField was a true product-led-growth (PLG) product. We didn't out-market the field — we won by obsessing over customers, listening hard, and shipping what they actually needed. The custom forms service, the integrations roadmap, the Global Workflow rules engine, the platform's hardening and scale work — all of it traces back to one principle: take care of the customer, and the rest follows. That's still how I think about product.

• Global Workflow — FastField · Product

  FastField's post-submission rules engine: customers define conditional logic that routes form data to where it needs to go — write a row to SQL, fire a webhook, email a technician on failure, push to a downstream integration — all triggered by what's in the submission. The connective tissue between data capture and action.

Personal Projects

• Meal Train — Next.js, TypeScript, Postgres, Server Actions, Tailwind, Cookie auth, .ics generation, Railway
• StoreSign — Node.js, Express, React, PostgreSQL, Tailwind, Cloudflare for SaaS, Railway, Resend
• FeedMe — Swift, SwiftUI, SwiftData, CloudKit, WhisperKit, SpeakerKit, AVAudioEngine

Education

• ITT Technical Institute — Associate of Science, Multimedia2007 — 2010
• Calvary Christian Vista2004 — 2007