Andrew Lathrop

I'm a Product Manager. My entire tech career — 12+ years — was spent on one multi-tenant SaaS data platform: FastField, where customers configure mobile forms, capture data (often offline), sync it to our infrastructure, route it through a rules engine, and land it in downstream systems. I was one of the first 4-5 people on the FastField team and stayed through startup, profitability, and acquisition. I joined as a support engineer in 2014 and grew through nearly every seat — support, support management, product development, IT project management, scrum master / release manager — and finally Product Manager at Quickbase after the 2023 acquisition. Along the way I helped grow FastField from $0 to $20M+ ARR and from ~20 to ~7,500 active customers, took an active role in FastField's SOC 2, HIPAA, and GDPR compliance work (fielding due-diligence questionnaires, helping uphold standards day-to-day, supporting reaudits with evidence collection), and introduced AI tooling (Claude) into our development lifecycle. FastField was a true product-led-growth (PLG) product, and it succeeded because we treated customer obsession as a discipline — listened, built what they actually needed, and let the rest follow. That's the way I think about product, and it's served me well. I'm also an AI-native PM: I use Claude daily to ship working software — this site, a multi-tenant SaaS, native macOS/iOS apps, and more — because the best way to understand software is to ship it yourself. Currently looking for my next role.

1. Jun 2023 — Present

   Remote

   Product Manager

   Quickbase (FastField)

   • Joined Quickbase through its acquisition of FastField — continuing on the same mobile forms platform I'd been part of for over a decade. FastField runs as a successful product line under Quickbase today.
   • Own a product area on the FastField mobile forms platform; partner with engineering, design, and customer success to take features from discovery through release.
   • Drive the roadmap end-to-end: writing requirements, prioritizing the backlog, running sprints, and aligning stakeholders on outcomes over output.
   • Continue Scrum Master and Release Manager responsibilities for the team — running 2-week sprints, coordinating QA and rollout, and shipping clean builds on a predictable cadence.
   • Use Azure, Power BI, and Application Insights to validate launches with real usage data and feed insights back into the roadmap.
2. Sep 2014 — Jun 2023

   San Clemente, CA · Hybrid

   IT Project Manager

   FastField (Merge Mobile, Inc.)

   • FastField — a multi-tenant SaaS data platform for mobile data capture — was the flagship product of Merge Mobile, Inc., later acquired by Quickbase in 2023. The product and brand are still going strong today.
   • Shipped across every layer of the platform: customers configure mobile forms, capture data (often offline), sync it back to FastField's infrastructure, route it through the Global Workflow rules engine, and land it in downstream systems via integrations (Salesforce, SQL Server, Power BI, S3, SharePoint, OneDrive, Dropbox, Google Drive, Webhooks, Quickbase).
   • Joined the FastField team early — one of the first 4-5 people there. Was part of taking the company from startup through profitability and ultimately to acquisition by Quickbase.
   • Helped grow FastField from $0 to $20M+ ARR — and from ~20 customers to ~7,500 active customers (each with anywhere from one to many users) — over a decade-plus on the team.
   • Joined as a Technical Support Engineer and grew through every seat on the same product — Customer Support Manager, Product Development Manager, IT Project Manager, and finally Product Manager / Scrum Master / Release Manager.
   • Built and led FastField's custom forms service — a paid offering where our team built complex forms on behalf of customers who preferred white-glove delivery. Hired and managed the build team, set the process, and turned it into a real revenue stream that doubled as a deep customer-listening channel.
   • Partnered with engineering to scale and harden FastField's transactional backend for Submissions and Global Workflow — drove the move from synchronous Azure QueueWatcher services to an async architecture on Azure Functions (queue → elastic workers, retry logic, structured logging and alerting) so throughput and concurrent transaction capacity could grow with the customer base.
   • Took an active role in FastField's SOC 2, HIPAA, and GDPR compliance — fielded due-diligence and security questionnaires from prospects and customers, helped uphold standards inside product and engineering processes, and supported recurring reaudits by gathering and curating evidence of compliance.
   • Introduced AI tooling (Claude / Anthropic) into FastField's development lifecycle — for product specs, code generation, QA, and release work — and helped the team build an AI-native engineering practice.
   • Took on Scrum Master and Release Manager responsibilities from the start of my Project Management work and carried them through the rest of my time on the product — 2-week sprint cadence, 8+ years of agile delivery focused on getting value into customers' hands quickly, no excuses.
   • Played a significant role in the Quickbase acquisition — supported due diligence, fielded discovery questions from the acquiring team, and walked them through FastField's architecture, product surface, and customer base for a smooth post-close ramp.
3. 2009 — 2014

   San Diego County, CA

   Assistant Manager — District Training Specialist

   Panera Bread

   • Joined as an associate during the post-2008 recession after the construction company I'd been with went through layoffs. Worked my way up through Shift Supervisor and Assistant Manager to District Training Specialist supporting 30+ cafés.
   • Owned training and certification across the district — kept training materials current, trained the trainers, and was one of the few cafés that maintained 100% updated certifications year over year.
   • Managed food cost, ordering, inventory, scheduling, and labor — the operational fundamentals that translated directly into running release cadences and process work later in tech.
   • Where I learned that leadership is mostly about helping people exceed what they thought they were capable of.
4. Aug 2010 — Oct 2011

   San Marcos, CA

   IT — Intelligence Agent

   Best Buy

   • Diagnosed and repaired hardware and software issues across a wide range of consumer devices — laptops, desktops, peripherals, and mobile.
   • Walked customers through technical issues in plain English; built the customer-facing communication skills that have served every role since.
5. 2007 — 2009

   Escondido, CA

   IT Technician

   Erickson-Hall Construction Company

   • Supported the IT operations of a mid-size construction firm: hardware setup, network installation, troubleshooting, and end-user support.
   • First professional IT role — where the foundation was laid for a decade-plus career in software and product.

A non-exhaustive sample of features, initiatives, and projects I've owned or contributed to over the years.

Built outside of work — side projects I've shipped on my own time, mostly with AI-assisted development. Not affiliated with any employer.

• 2007 — 2010

  ITT Technical Institute

  Associate of Science, Multimedia

• 2004 — 2007

  Calvary Christian Vista

  ASB Vice President · Football · Baseball · Track & Field · Choir · Drama

I'm currently exploring new opportunities. The best way to reach me is by email.